Privacy Policy

Protecting your
data with transparency

Your Privacy Matters to Us

At Advaya E-Waste Management, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services. Please read this policy carefully to understand how we manage your information.

1. Information We Collect

When you access our website or use our services, we may collect various types of information from you. The types of information we collect include:

a. Personal Information

We may collect personal information that you voluntarily provide to us, including:

 

  • Name
  • Email address
  • Phone number
  • Business name or company details
  • Billing and shipping address
  • Payment information
 

b. Non-Personal Information

We may collect non-personal information automatically through your interaction with our website, including:

 

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed on our website
  • Time and date of your visit

This information helps us analyze website usage patterns and improve the overall user experience.

2. How We Use Your Information

We use your personal and non-personal information for several purposes, including:

a. Providing Services

We use your personal information to process your requests, such as e-waste collection, recycling services, or responding to inquiries. This information is necessary to fulfill our contract with you.

 

b. Communication

We may use your contact details to communicate with you about our services, send updates, respond to your inquiries, and provide customer support.

 

c. Payment Processing

If you make payments through our website or services, we will collect your payment information to process the transaction securely.

 

d. Improving Website Functionality

We analyze non-personal information, such as your IP address and browsing patterns, to improve our website’s functionality, performance, and security.

 

e. Marketing and Promotions

With your consent, we may use your personal information to send you marketing communications, newsletters, promotions, and other updates about our services. You can opt out of receiving marketing communications anytime by following the unsubscribe instructions in the emails or contacting us directly.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as:

 

  • Payment processors
  • Logistics and delivery partners
  • IT and security service providers
 

These service providers are required to use your information solely to provide services on our behalf and in compliance with our privacy standards.

 

b. Legal Requirements

We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. This includes sharing information to protect our rights, privacy, safety, or property, or that of others.

 

c. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or notice on our website of any significant changes in the use of your information.

4. Data Security

At Advaya E-Waste Management, we take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission (e.g., SSL certificates for secure transactions).
  • Firewalls and intrusion detection systems to protect our servers and databases.
  • Access controls to ensure that only authorized personnel can access personal data.

While we take all reasonable steps to protect your data, no method of data transmission over the internet or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, regulatory, or reporting obligations. Once the information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Rights

As a user, you have several rights regarding the personal data we collect:

a. Right to Access

You have the right to request a copy of the personal information we hold about you.

 

b. Right to Rectification

You can request that we correct any inaccurate or incomplete information we hold about you.

 

c. Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.

 

d. Right to Object

You have the right to object to the processing of your personal data for direct marketing or any other legitimate purpose.

 

e. Right to Withdraw Consent

If you have provided consent to us for processing your personal data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@advayawaste.com. We will respond to your request within the timeframe specified by law.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, improve website functionality, and provide personalized content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

Email: info@advayawaste.com
Phone: +91 98983 10177
Address: Survey No. 285, Palanpur to Kandla NH 27, Sadpura, Taluka: Satalpur, Patan – 385360, Gujarat, India

Thank you for trusting Advaya E-Waste Management with your personal information. We are committed to ensuring your privacy and security as we provide responsible e-waste management services.